A Patient’s Perspective
To help launch an initiative on patient and family-centered care, I recently gave a speech to the employees of a...
10 Ways NOT to Roll Out a New Program
About 25 years ago as Director of Employee Benefits, I was charged with introducing a new managed health care plan...
Our Smartphone Addiction
Last week, my daughter lost her cell phone at an NFL football stadium. Although the phone was password protected, she...
Eight Ways to Propel Your Career
Young aspiring managers in the workplace often ask me for advice on how to accelerate their careers, looking for some...
Motivated to Move
We know that one of the keys to healthy aging is to keep moving. According to a recent Harvard Medical...
An Authentic Leader I Have Known
I am grateful to have worked for many excellent bosses throughout my career. As a student of management and leadership,...
Partnering With Your Doctor
I have observed even the most strong-willed and assertive individuals become uncharacteristically timid and reticent when talking with a doctor...
Let the Healing Begin
In the aftermath of last week’s Boston Marathon bombings, there has been a lot of well-deserved praise for the city,...
Flexibility in the Workplace
Marissa Mayer, Yahoo CEO, made headlines recently when she announced that work-from-home employees now must work in the office. My...
Time to Move On?
Earlier this week, the Pope announced that he was stepping down due to failing health—a surprising and noble act that...